1.
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Immediately after receiving client instructions to initiate a transmission or transfer, and/or settlement, a VASP must provide the client with a receipt including the following information—
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a.
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confirmation of whether the transmission or transfer, and/or settlement has been successfully initiated; |
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b. |
date and time of receipt of the client’s instructions; |
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c. |
amount and type of Virtual Assets in the transmission or transfer, and/or settlement; |
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d.
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name and unique identifier of the Entity to which transmission or transfer, and/or settlement is to be credited; |
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e. |
name of the client who made the transmission or transfer, and/or settlement; |
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f. |
a breakdown of all fees paid or payable by the client and when they are paid or payable; |
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g.
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a breakdown of all exchanges, trades or conversions to be completed in the course of any transmission or transfer, and/or settlement [if applicable]; |
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h. |
transaction identification details and/or reference; |
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i.
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the VASP’s name and contact information, including information necessary for the client to ask a question or file a complaint; |
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j. |
a statement regarding the VASP’s liability for non-delivery or delayed delivery; and |
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k.
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a statement regarding the VASP’s refund policy.
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2.
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Immediately after a transmission or transfer, and/or settlement has been finalised, a VASP must provide the client with a receipt including the following information—
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a.
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date and time of the transmission or transfer, and/or settlement being credited to the recipient; |
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b. |
amount and type of Virtual Assets in the transmission or transfer, and/or settlement; |
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c. |
transaction identification details and/or reference; and |
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d.
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full details of all exchanges, trades or conversions completed in the course of the transmissions or transfers, and/or settlements [if applicable], including times, rates of exchange and all fees.
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3.
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VASPs must maintain all receipts provided in accordance with Rules II.F.1 and II.F.2 of this VA Transfer and Settlement Services Rulebook for a period of eight [8] years.
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