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F Receipts

1.
 		 Immediately after receiving client instructions to initiate a transmission or transfer, and/or settlement, a VASP must provide the client with a receipt including the following information—
 
  a.
 		 confirmation of whether the transmission or transfer, and/or settlement has been successfully initiated;
  b. date and time of receipt of the client’s instructions;
  c. amount and type of Virtual Assets in the transmission or transfer, and/or settlement;
  d.
 		 name and unique identifier of the Entity to which transmission or transfer, and/or settlement is to be credited;
  e. name of the client who made the transmission or transfer, and/or settlement;
  f. a breakdown of all fees paid or payable by the client and when they are paid or payable;
  g.
 		 a breakdown of all exchanges, trades or conversions to be completed in the course of any transmission or transfer, and/or settlement [if applicable];
  h. transaction identification details and/or reference;
  i.
 		 the VASP’s name and contact information, including information necessary for the client to ask a question or file a complaint;
  j. a statement regarding the VASP’s liability for non-delivery or delayed delivery; and
  k.
 		 a statement regarding the VASP’s refund policy.
 
2.
 		 Immediately after a transmission or transfer, and/or settlement has been finalised, a VASP must provide the client with a receipt including the following information—
 
  a.
 		 date and time of the transmission or transfer, and/or settlement being credited to the recipient;
  b. amount and type of Virtual Assets in the transmission or transfer, and/or settlement;
  c. transaction identification details and/or reference; and
  d.
 		 full details of all exchanges, trades or conversions completed in the course of the transmissions or transfers, and/or settlements [if applicable], including times, rates of exchange and all fees.
 
3.
 		 VASPs must maintain all receipts provided in accordance with Rules II.F.1 and II.F.2 of this VA Transfer and Settlement Services Rulebook for a period of eight [8] years.